Workplace Surveillance

With more and more of us working remotely, how can employers ensure we are getting on with our jobs? Workplace surveillance software appears to be the answer.

Talent management company Crossover have launched a new productivity tool, WorkSmart. It takes photos every ten minutes via an employee’s or contractor’s webcam and combines these with screenshots of their workstations and data such as app use and keystrokes. This information combines to calculate a “focus score” and an “intensity score”.

Sanjeev Patni at Crossover states that despite initial concerns about being watched, employees and contractors soon accept the situation:

“The response is ‘OK, I’m being monitored, but if the company is paying for my time how does it matter if it’s recording what I’m doing? It’s only for my betterment.’”

How Common is Workplace Surveillance?

In our previous article Big Brother’s Smart Work Desk is Watching You we covered how a new furniture line Live OS Smart Furnishing incorporates sensors to track health habits and productivity levels.

Whilst this appears to be a new phenomenon combined with the growth of the Internet of Things, workplace surveillance is already predominant in certain industries.

The financial sector which has been the focus of several high-profile insider trading scandals already is a strong user of employee surveillance.  In addition, in the US, 80% of companies state they monitor employees’ emails, internet access and telephone calls. A recent survey found a quarter of US companies have dismissed employees for inappropriate emails or internet use.

For more details on WorkSmart technology visit

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